Mercure Bali Legian

☹️Breakfast was very busy everyday!☹️ The plates of food were empty most of the time. Fruit and bananas were scarce. The variety was ok, but could have supplied muffins, crumpets, croissants as well as the different breads to toast.☹️ Toaster was not working properly. A lot of people were coughing on the open plates of food with no masks on! ☹️ I got COVID at the hotel on day 5, and the staff didn’t seem worried. I did say to the cleaners don’t clean my room until I go? So how many other people at the hotel had COVID and was spreading it at breakfast? As no one was wearing masks or sanitizing and everyone was handling the serving spoons, etc. the staff at breakfast weren’t plemishing the empty plates of food straight away. ☹️ Also the staff weren’t putting new plates, bowls,cups or glasses to use and sometimes had to ask for them. Also I bought it to the attention to the front desk I had COVID, but none seemed worried or care about me having it, even though they asked to see my positive test

We enjoyed everything about our stay, the buffet breakfast was excellent. We had requested a room near the pool assuming we would then be able to see the pool but we couldn't the staff were wonderful and moved us to another room overlooking the pool the next morning.

Lovely establishment. Perfect location for me right near garlic lane not far from everything I needed close. Extremely clean. Plunge pool rom was beautiful and relaxing. In house 24hr room service on all meals. Extremely honest staff. I left tips on the bed for cleaning staff when returned to room all money was left on the bed already made. I found cleaners and gave them their tip. Cannot fault the mecure and I will be back. Felt sick towards last day reception insisted on sending hotel nurse in to check me. Had to extended a day and there was no problem or having to move rooms to do so. 10/10 for me.

Overall very good! Check in was very smooth. Very friendly ladies at the check in, willing to answer any questions and to assist wherever possible. The room was very well appointed. Nice bathroom, very good mattress, excellent pillows... There is nothing that can be faulted. Mulan (I hoope I write it well) from Reception was very, very helpful and friendly.

Quick and easy check in, all staff were lovely nothing too much just ask. Two great pools the 4th floor infinity pool basically for adults and the pool on ground floor was a great spot for families Great location for shopping and restaurants.